Emergency Plumber, On the Way in 60 Minutes
An emergency plumber has exactly two jobs: get there fast, and be straight about the price. All Star Plumbing does both, around the clock. Call at any hour and a licensed tech is rolling within minutes, arriving inside 60, with the parts to fix most failures on the first visit. The trip costs $0, the estimate is written, and nothing is repaired, cut, or replaced until you've approved the number.
- 60-minute response, 24/7
- $0 service call
- Free written estimate before any work
- Licensed, family-owned since 2008
Heads up: we’re an emergency crew for water and drains. Pool and spa equipment and irrigation systems aren’t our scope. Burst pipes, sewage backups, no hot water, and severe clogs? That’s exactly us.
What is an emergency plumber?
An emergency plumber is a licensed plumber who responds to active plumbing failures, burst pipes, sewage backups, failed water heaters, and severe clogs, at any hour and without an appointment. The work has two halves: stop the damage first, then repair what failed. All Star Plumbing provides this response 24/7 with a 60-minute arrival standard, a $0 service call, and a written estimate before any repair begins.
No Service Call Fee
It costs nothing for us to come out and take a look. You get a free written estimate before any work, day or night.
Truck Rolls Day or Night
Burst pipes don't keep business hours. We isolate the line, cap the water, and stop the damage before it spreads.
Same-Trip Repair
Common emergency parts ride on the truck. Most burst-pipe, heater, and angle-stop calls are fixed before we leave.
Which plumbing problems count as emergencies?
A handful of failures make up nearly every genuine plumbing emergency. We get to your door fast for any of them, and each repair is explained in depth once the crisis is contained.
Burst Pipe & Major Leak
Pressurized water escaping a supply line does damage by the minute. The immediate move is isolation, ours and yours: valve off, line capped, then a proper repair quoted in writing.
- Water stopped before anything else
- Failed section repaired properly
- Every repair pressure-tested
Sewage Backup
Sewage rising in tubs or showers is a health hazard, not a bad clog. It means the main line is blocked, and every fixture used pushes more of it into the home. Stop all water use and call.
- Treated as urgent, always
- Main line cleared and inspected
- Camera confirms cleaning vs. repair
No Hot Water
A failed water heater is an emergency you feel immediately, and a leaking one is an emergency you can't ignore. We diagnose whether it's a part or the tank, and most failed tanks are replaced the same day.
- Part-level repair when the tank is sound
- Same-day replacement when it isn't
- Installed to code, permit included
Severe Clog & Overflow
A toilet climbing toward the rim or a drain that's stopped entirely can flood a bathroom in minutes. We match the method to the clog and the pipe, reaching for a camera when the job calls for it, so it stays cleared.
- Overflow stopped first
- Camera used when the job calls for it
- Method matched to the pipe
Failed Shutoff & Regulator
The one valve meant to save the house is often the first to fail. A main that won't close, or a pressure regulator stuck open, leaves the whole system running hot with no way to stop a leak by hand. We replace the valve on site and prove the pressure before we leave.
- Main valve or regulator replaced
- Static pressure checked after the swap
- Hand shutoff restored, not just promised
Overflowing Toilet & Stuck Fixture
A toilet that keeps filling, a faucet that won't shut off, a shower valve seized open: one failed part can flood a room as fast as a burst line. Common fixture parts ride on the truck, so most of these are handled the same trip.
- Fill valve, wax ring, supply line
- Cartridge and valve-trim service
- Fixture or angle-stop replacement
What should you do right now, before the plumber arrives?
In a plumbing emergency, the ten minutes before help arrives decide more of the final bill than the repair does. Water damage compounds; the repair cost doesn't. These first moves, in this order, are what our own dispatchers walk callers through.
Do what applies, skip what doesn't, and never put yourself near water that's touching anything electrical.
Cut the water as close to the failure as you can
Every fixture has its own small valve (under the sink, behind the toilet). Closing the nearest one stops the problem without shutting down the house. If the failure is inside a wall or you can't find its valve, close the main: it's usually at the front of the house or at the meter box by the street. Closer is better because it keeps the rest of the home usable.
Turn off the water heater
This is the step everyone skips. With the water off, the heater can keep heating an emptying tank, which ruins elements on electric units and can damage a gas tank. Electric: flip its breaker. Gas: turn the control to pilot. Ten seconds now protects a four-figure appliance.
If it's sewage, stop using water entirely
A sewage backup means the main line is blocked, so anything sent down any drain, a flush, a dishwasher cycle, even a faucet left running, has nowhere to go but back into the house. Every fixture stays off until the line is cleared. This one rule contains most backups at one room.
Photograph everything before you clean up
Once the immediate danger is handled, take photos of the water, the damage, and the failed fixture or pipe before you mop or move anything. A clear record of what happened, taken before cleanup, is something you will be glad to have in every conversation that follows.
Then we take over: contain, diagnose, quote, repair
On arrival we confirm the failure is contained, trace what actually broke, and put a written, itemized price in your hand. The service call costs $0, and no repair starts until you approve. Repairs are tested before we leave: pressure tests on supply lines, flow tests on drains.
How we triage an emergency call, and why we ask what we ask.
The first sixty seconds on the phone shape the whole response. Each question our dispatcher asks routes the right truck, the right parts, and the right first move to your door.
Here's the logic behind the questions, so you know what to expect when you call.
"Where is the water showing up?"
Water at one fixture points to a branch failure. Water from a ceiling means an overhead line, and gravity is spreading it. The location tells us what class of failure we're driving to and what rides in the truck.
"Is your meter dial moving with everything off?"
A meter that spins with every fixture closed confirms pressurized water is escaping somewhere hidden. That answer alone separates a live emergency from a drainage problem, and changes the first move from a camera to a shutoff.
"One fixture acting up, or several?"
One slow drain is a local clog. Several at once, or sewage at the lowest drain, means the main line. The distinction decides whether we bring a hand cable or set up for a main-line clear and camera inspection.
"Is anything electrical near the water?"
Water reaching outlets, appliances, or a ceiling fixture makes the breaker panel the first stop, before plumbing. We'd rather talk you through de-energizing a circuit than have you standing in a puddle that's live.
"Have you found a shutoff yet?"
If yes, we confirm it held. If no, we stay on the line and walk you to it, because water stopped at minute two instead of minute twenty is the difference between a repair bill and a renovation.
"Is anyone's health at risk?"
Sewage exposure, no water in a home with infants or elderly residents, no hot water where someone is medically vulnerable: these move a call up the queue. It's the question behind the questions, and it's why a human answers our line.
Our thanks to the people who keep our communities running.
A 5% discount, up to $200 off, for first responders, military, healthcare workers, teachers, seniors, and nonprofit staff. Mention "Community Heroes" when you call, and we'll take care of the rest.
- First Responders
- Military
- Healthcare Workers
- Seniors
- Teachers
- Nonprofit Employees
Applies to repairs over $500. Cannot be combined with other promotions. Proof of eligibility may be requested at the time of service.
Three offices, one 24/7 emergency line.
Emergency dispatch runs around the clock from all three All Star Plumbing offices. One number reaches whichever team is closest to you: (866) 986-4842.
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San Diego / Rancho Bernardo Office
11956 Bernardo Plaza Dr, Suite 147, San Diego, CA 92128
(858) 923-5989Open 24/7. Dispatch answers day and night.
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Murrieta Office
26193 Jefferson Ave, Ste C, Murrieta, CA 92562
(951) 376-5096Open 24/7. Dispatch answers day and night.
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Aliso Viejo Office
65 Enterprise, Suite 400c, Aliso Viejo, CA 92656
(949) 544-5101Open 24/7. Dispatch answers day and night.
Emergency plumber pages for your city
For response details near you, see your city's emergency page: